Sunday, August 30, 2009

This Week at Amtrak; August 31, 2009

This Week at Amtrak; August 31, 2009

A weekly digest of events, opinions, and forecasts from

United Rail Passenger Alliance, Inc.

America’s foremost passenger rail policy institute

1526 University Boulevard, West, PMB 203 • Jacksonville, Florida 32217-2006 USA

Telephone 904-636-7739, Electronic Mail info@unitedrail.orghttp://www.unitedrail.org

Volume 6, Number 34

Founded over three decades ago in 1976, URPA is a nationally known policy institute which focuses on solutions and plans for passenger rail systems in North America. Headquartered in Jacksonville, Florida, URPA has professional associates in Minnesota, California, Arizona, New Mexico, the District of Columbia, Texas, New York, and other cities. For more detailed information, along with a variety of position papers and other documents, visit the URPA web site at http://www.unitedrail.org.

URPA is not a membership organization, and does not accept funding from any outside sources.

1) Respected rail historian Daniel Carleton has some thoughts on the coming of high speed rail.

[Begin quote]

By Daniel Carlteon

Your Attention Please… Next Stop: Fantasyland

After over 30 years of neglect, one of the Sunshine State’s premier railroad terminals has been given a new lease on life. Tampa Union Station (TUS), an Italian Renaissance-style building built by the Seaboard Air Line, Atlantic Coast Line, and Tampa Northern Railroads, was rededicated the weekend of May 29-31 after a $2.1 million, two-year restoration. Originally opened on May 15, 1912, the deteriorating building had been off-limits to Amtrak passengers since 1984 and boarded-up since 1988. – Jackson McQuigg, Trains Magazine, September 1998

All Dressed Up and Nowhere to Go

Saturday, May 30, 1998 was a beautiful day, even by Florida standards. The bands played, the pledge was recited, the politicians pressed the flesh and made the obligatory speeches for all gathered to hear. At one point the “Rough-Riders”, a local group of Teddy Roosevelt aficionados, rode in on an ersatz fire-truck.

Amtrak, CSX and even the short-lived Florida Fun Train had equipment on display. Amtrak ran a round trip between Tampa and Lakeland ostensibly to promote the idea of a commuter service. (Five years earlier the same had been done with equipment from South Florida’s Tri-Rail.) There were also shorter trips in and out of TUS utilizing the Florida Fun Train. One of these was attended by then County Commissioner Ed “Choo-Choo” Turanchik and his family. He was obviously exhausted by the days’ activities but his smile never waned. Even when one of his constituents questioned why a local road had not been widened he patiently and politely explained there was no money for further eminent domain of people’s front yards.

All around the country this scene was repeated as stations and terminals large and small were rehabilitated, usually with ISTEA or other public funds, with the promise of new and expanded passenger service. Yet, behind the scenes the picture was growing ever more desperate. While the decaying building of TUS was boarded up, outside the grounds hosted a small maintenance base where two separate trains per day were faithfully turned, cleaned, stocked and made ready for another journey. This ended in November of 1996 in an ill-conceived cost-cutting move which cut service to Tampa to less-than-half.

Taste the irony: Tampa had superior rail service when the waiting room was a trailer on the platform than with a restored classic building. Less than a year later, the Florida Overland eXpress, which had mutated in concept from a simple single line running Tampa - Orlando - Miami into “an HSR-in-every-pot”, was mercifully axed by the governor. For almost a decade the term High Speed Rail disappeared from the American lexicon. Well, at least the station still looks great.

But now, eleven years after the speeches, music and bunting had faded into obscurity a renewed cry of “High Speed Rail” can now be heard around the country. There are plans. There are studies. There are websites. There is an edict from the highest elected office in the land. There is a dowry of $13 billion for states willing to commit to HSR. All of these pointing to the future; a future of high speed trains of various flavors for all Americans to ride and enjoy… is it time to queue the Rough-Riders, yet?

Learning to Crawl

The remedies are neither easy nor cheap nor immediately realizable. But the task you will set is not beyond the capacity of the aroused American public. – Robert Moses

The HSR dreams of the late 1990’s evaporated in the heat of sober reality; as a nation we simply would not commit the necessary resources for what was deemed as a luxury. Since the end of World War II Americans have deployed themselves to every far-flung corner of the landscape. Heavily subsidized highway transportation has made this possible. The new sobering reality is this may no longer be possible in the not-too-distant future. With the inertia of America’s post-war boom ever slowing to a crawl, many are re-thinking how we are deployed (and move) across the land and how these arrangements will change in the future.

Potential benefactors of a world with less energy are those championing the idea of livable/walkable communities. To many, this an exercise of social engineering, and envision bland Soviet style look-alike apartment blocs. Yet, walkable communities were the norm in the era prior to World War I and these were the greatest victims of the post war economic boom. As an example, Jamestown, New York; today a moderate sized city of around 30,000 in far western New York. From 1950 to 2000 Jamestown’s population decreased over 20%, while the country as a whole doubled. New York City and its rings of satellite suburbs have continued to grow. Jamestown is not a convenient place to visit despite having the Southern Tier Expressway; a drive from the New York suburbs is over six hours. Fifty years ago there were a half-dozen trains every day connecting Jamestown’s now forlorn station to the rest of the world. Without this lifeline Jamestown continues to die on the vine.

The dirty-little-secret of all transportation schemes is none perfectly overlays another; there shall always be winners and losers. As seen above, New York and its convenient-to-drive-suburbs were winners, while cities like Jamestown were not. Shifting the bias of transportation from one scheme to another will have the unintended consequence of shifting paradigms. Those in the transportation sector have most certainly taken note of this fact. There shall not be any real progress in the arena of rail transit – American HSR or otherwise – until all stakeholders agree to accept and mitigate these consequences.

Learning to Walk

Amtrak views itself as a social service, like a transit agency or a sewer authority, and thus as a ward of government. It measures its performance by the metrics of a public agency, in simple transaction volume. The only function at which it truly excels is extracting money from public sector sponsors. This vision condemns Amtrak to always being irrelevant to the needs of the traveling public. Amtrak must adopt a vision of sustained growth, relevance and minimized dependence upon public agency financing in favor of dependency upon customer selection, of mode and route. Amtrak must position its services and its operational network such that it can become the mode of consumer preference for most intercity travel. – Andrew Selden, United Rail Passenger Alliance, www.unitedrail.org

For most Americans, passenger rail is synonymous with Amtrak. Amtrak is the sole provider of long-distance trains, and partners with states to provide some corridor services. For some states, this is a marriage of inconvenience and are taking steps to assert their constituent interests. Wisconsin has decided to purchase its own passenger railcars for its corridor service between Chicago and Milwaukee. Although Amtrak has new rolling stock on its wish list, nothing has been ordered for decade. In a much bolder move, New Jersey has asserted itself by moving ahead with plans for a new terminal in Manhattan, to the exclusion of Amtrak. These public symptoms are only hints at a larger underlying malaise.

America must come to grips with the reality of how close it is to not having a national rail system. Per Amtrak’s own website, they are in possession of “Amfleet, Superliner, Viewliner and other railroad passenger cars totaling 1,519”. End to end this would make a line of twenty-four and a half miles. At the current standard of 79 MPH for passenger trains, this line could be passed in under twenty minutes. (Imagine explaining to the under-informed we are less than twenty minutes away from having no passenger trains.)

More money is not the answer, as at least two states have discovered. Amtrak was born in the midst of the post war economic boom where the taxpayer’s pockets were always deep. Today, those pockets are threadbare. In response to the realities of our day, a new business model must be adopted, if only to serve as a foundation for future expansion. There shall not be any real progress in the arena of rail transit, American HSR or otherwise, until all stakeholders recognize the practical and political limits of Amtrak, and agree to rework or replace it.

Learning to Run

What Americans are likely to get, for the short term, is “high speed” in a relative sense: the current working definition encompasses 100- to 110-MPH trains that would be a huge advance in much of the country where the top speed is often 79 MPH. – Luther S. Miller, Railway Age Magazine, August 2009

Once the national rail passenger scheme is rectified, only then may realistic planning commence for more local and regional rail projects. But, these ambitions must be tempered by economic realities. Although $13 billion sounds like a lot, it must be placed in perspective. The congressionally mandated Positive Train Control system to be installed nationwide by 2015 is estimated to cost around $10 billion. Expecting the freight railroads which host passenger trains to foot the entire bill is completely unrealistic. Anticipating ever larger sums of public monies for rail projects, as were lavished on roads during the boom years, is even more unrealistic.

Realistically, American High-Speed Rail will resemble, if not in form then certainly in function, the American passenger train of three generations ago. This is nothing to be ashamed of; with the economic boom years came an anti-historicist bias, “out with the old, in with the new.” New York’s original Pennsylvania Station was a victim of this bias. In more recent years, we have come to appreciate the intrinsic value of those edifices which are still extant.

Besides the aforementioned Tampa Union Station, there is the Union Terminal in Cincinnati, Ohio which received an extensive renovation, yet, sees fewer trains than Tampa. For the sake of sensibility, it would be wise to replicate what was existing networks, and proceed from there. Instead of re-inventing the flanged wheel, start with a known quantity. This is neither out of nostalgia, nor an allegiance to old architecture, but rather the knowledge these schemes once worked, and did so very well.

However, it is claimed by Florida Department Of Transportation the restored Union Station in Tampa is unsuitable for the Sunshine State's HSR ambitions. And, a study commissioned by the Ohio Rail Development Commission regarding the “3-C” corridor has recommended against using Cincinnati Union Terminal in favor of a river front location now housing a restaurant.

Unlike Cincinnati, the station in Tampa is downtown, but this is not to say we should be tied to existing edifices just for the sake of architecture. Rather, this does point to a disturbing trend of these new corridors being developed outside (and to the detriment of) the existing passenger rail network. There shall not be any real progress in the arena of rail transit, American HSR or otherwise, until all stakeholders acknowledge the very real economic and thermodynamic constraints which lay before us.

If we continue to believe American HSR and the existing rail network are mutually exclusive, then both are doomed to failure. This is not the time to draw fantasy lines on a map for HSR routes that shall not be built. Expecting to build and properly operate HSR without rectifying what is currently extant is as realistic as expecting an infant who has just learned to crawl to run a marathon. Yet, the proponents of HSR in places such as Florida and the Midwest are touting the notion of 200 MPH trains before their existing trains have hit the century mark. It was such pie-in-the-sky ideas which killed the HSR schemes in the late 1990’s. If we continue to press these ideas today the results shall be the same… but then again, maybe that’s the idea?

[End quote]

2) A This Week at Amtrak reader from California sent this message regarding last issue’s feature of the late Dr. Adrian Herzog’s plan for a robust and expanded Amtrak national system.

[Begin quote]

Impressive!!!

Can the scheduling of all these routes allow optimal connection times so that a passenger can travel from any station to all other stations in the entire system matrix so that a passenger won't have several hours waiting for their next train?

I'd like to see a map on URPA's website of this route system. I'm not sure this contains a train going north from Denver to connect w/Empire Builder, North Coast, and/or Hiawatha. Are there cris-crossing routes to connect Kansas City with Denver or Omaha?

[End quote]

In answer to the first question, absolutely, yes. Dr. Herzog was the king of connectivity, and stressed it at every opportunity, and ultimately through his matrix theory. As far as waiting several hours, well, that depends on a number of things, all to be determined by planners at a more precise time than just the broad brush painting of Dr. Herzog. But, optimally, the days of having to wait more than a very few hours for a train should disappear with at least three frequencies on every route.

The writer would like to see a map on URPA’s web site. We would, too. Someone is working on that, now. It may take a short period of time to develop such an extensive map suitable for public viewing.

In answer to the last question, go back at look at some of the Western routes. There are plenty of trains going southeast to northwest, etc. west of Chicago to provide adequate connections.

3) It should be noted a system this size, with nearly 80 distinctive routes, is a robust-enough system to be self-sustaining, and operated at a profit. As has been documented in this space before, when Amtrak reaches enough density in frequencies and routes, profitability is the inevitable result.

In a world of equipment leasing, high utilization of stations and infrastructure, and economies of scale which naturally occur with larger systems, Amtrak could be profitable and continue to grow.

4) What is needed most to make the type of system Dr. Herzog envisioned is simple vision and a viable plan for the future based on growth, not constant handouts from government treasuries.

There are so many changes Amtrak could make today to improve its financial position with asking for any additional monies, including better equipment utilization, better personnel deployment, and better marketing and public relations.

Until someone with vision is installed as the chief steward of Amtrak, today’s embarrassingly skeletal system will remain, and visions like those of Dr. Herzog will only be a mirage.

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URPA leadership members are available for speaking engagements.

J. Bruce Richardson

President

United Rail Passenger Alliance, Inc.

1526 University Boulevard, West, PMB 203

Jacksonville, Florida 32217-2006 USA

Telephone 904-636-7739

brucerichardson@unitedrail.org

http://www.unitedrail.org

Friday, August 28, 2009

This Week at Amtrak; August 28, 2009

This Week at Amtrak; August 28, 2009

A weekly digest of events, opinions, and forecasts from

United Rail Passenger Alliance, Inc.
America’s foremost passenger rail policy institute

1526 University Boulevard, West, PMB 203 • Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739, Electronic Mail info@unitedrail.org • http://www.unitedrail.org


Volume 6, Number 33

Founded over three decades ago in 1976, URPA is a nationally known policy institute which focuses on solutions and plans for passenger rail systems in North America. Headquartered in Jacksonville, Florida, URPA has professional associates in Minnesota, California, Arizona, New Mexico, the District of Columbia, Texas, New York, and other cities. For more detailed information, along with a variety of position papers and other documents, visit the URPA web site at http://www.unitedrail.org.

URPA is not a membership organization, and does not accept funding from any outside sources.

1) Good ideas never go bad, they just sometimes are put on a shelf.

Over a full decade ago in 1998, the late Adrian Herzog, Ph.D., one of the original bright lights of United Rail Passenger Alliance, compiled a long term plan for the expansion of Amtrak.

Dr. Herzog, who by profession was a rocket scientist and university physics department chair professor, died far too young of a heart attack at his home in Northridge, California in February of 2001 at the age of 52.

Outside of the classroom, Dr. Herzog was a business partner with the late Byron Nordberg, also an original bright light of URPA. Dr. Herzog and retired United States Marine Corps Colonel Nordberg were the proprietors of NHA, Inc., a highly successful rail consulting firm based in Oceanside, California. NHA was the engine which brought the UTDC (now Bombardier) bi-level commuter passenger cars to Southern California for both Metrolink and the Coaster services. A very young Noel Braymer, now editor of the Western Rail Passenger Review and luminary in California passenger rail circles, and also an early associate of URPA, worked with Colonel Nordberg and Dr. Herzog.

The amount of work coming from Dr. Herzog was nearly unparalleled. He was one of the first, using early desktop computers, to create computer modeling for Amtrak passenger trains to measure performance and successfully predict future needs. Much of Dr. Herzog’s work has been featured on URPA’s web site, www.unitedrail.org and remains today as relevant as when it was created. Perhaps one of Dr. Herzog’s greatest accomplishments was the creation of the matrix theory, demonstrating how hubbing and end point connections are critical to the success of any passenger rail system.

2) One of the documents left by the untimely death of Dr. Herzog in this writer’s care was his plan of how a successful Amtrak would look in 2010, based on several presumptions made for 2000. Alas, those presumptions were not to be at that time, but it is fascinating to see Dr. Herzog’s vision for the future of Amtrak.

Dr. Herzog believed passenger rail was viable on three levels: as a carrier of leisure travelers, as a carrier of regional travelers moving about for any number of reasons, and as a carrier of business travelers seeking an efficient way to travel making the best use of their time in trips under five hours. Remember, in 1998 when this plan was conceived, things like Wi-Fi connections were not yet common, laptop computers were still bulky and heavy, and cellular telephones were in use by a far smaller percentage of the population.

Dr. Herzog and Colonel Nordberg also believed in two basic principles. First, every route should have at least three frequencies, and more if viable. One frequency would be as existing, a second frequency would follow six to 12 hours later so every city or town would have service at marketable times, and a third frequency mimicking the old milk run local trains, where every station had a stop. As you look at Dr. Herzog’s plan below, and see a train with a route name such as the North Coast Limited, imagine a flip schedule train such as the Mainstreeter providing the second frequency, and perhaps another named train for the local.

In some instances, the local train may better serve the route by being a series of shorter trains, such as on the Southern Crescent route between Washington, D.C. and New Orleans, where two separate day trains may provide the best level of service versus one longer train, by providing one train operating between Washington, D.C. and Atlanta, and a second day train operating between Atlanta and New Orleans. The first two trains, the Southern Crescent and the (to pick a name) Peach Queen would run the entire route, and the two day trains serve as the “local” option on two separate ends of the route.

Second, they believed passenger train routes did not always have to be in a straight line. They both favored “L” shaped routes where possible, such as taking the Lake Shore Limited from New York City to Chicago, and extending the western terminus of this train south to Memphis, Tennessee to make maximum use of equipment, and build as many city pair combinations as possible into the matrix theory.

Dr. Herzog’s plan focused primarily on a robust long distance network. Some of today’s short distance trains would be replaced by long distance trains (more efficient in many ways), but some regional services as we know them today would continue. Since this was a broad blueprint, many of the minor, regional services were not mentioned, but Dr. Herzog implied each would be retained based on productivity and cost.

3) Here is Dr. Herzog’s plan, with some updates for changes which have taken place in the last 11 years.

[Begin quote]

Strategic Routes for Amtrak

A Planning Document

October 25, 1998 • Updated 2008

Prepared by Dr. Adrian Herzog, URPA • Northridge, California

Strategic Goal: Output equal to five times the revenue passenger miles produced in FY 2000, achieved by Year 7 of the strategic plan.

This document was originally prepared by the late Adrian Herzog, Ph.D. in October 1998, and updated a decade later in 2008. The breadth of the document demonstrates the foresight of Dr. Herzog in his quest to make passenger rail in his adopted country subsidy-free.

The planning concepts for this document came from several sources, including historic successful passenger train routes and connectivity points, current travel patterns in the United States for both leisure and business travel, and travel to and from major vacation destinations. As an example, more travelers come to New Orleans from Houston, Texas than any other location.

Other factors taken into consideration are population shifts and population growth in new areas, military installations, and locations of major colleges and universities. Additional factors, such as cruise ship terminals were also considered.

Tactical Goal: Maximize network density of flow by maximizing route inter-connectivity, and multiple frequency (2 to 4) trains per route, per day.

National Corridors
• Southern Transcontinental Corridor
• Southwest Transcontinental Corridor
• Central Transcontinental Corridor
• Northern Transcontinental Corridor
• Atlantic Coast Corridor
• Pacific Coast Corridor
• Southwest Corridor
• Central California Corridor
• Pacific Northwest Corridor
• Chicago-Midwest Corridors
• Florida Corridor
• Gulf Coast Corridor
• Texas Triangle
• International links to Canada and Mexico
• Northeast Corridor low level long distance trains

Equipment Types
• Superliner Service
• California Car Service — Use of the successful daylight California Car/Superliner compatible bi-level equipment for non-overnight trains
• Talgo Service
• Viewliner Service — Conversion of existing fleet single level cars. This Includes: Viewliner, Amfleet, and Horizon

Power Types
• Genesis (Long distance trains)
• F59PH (Corridors)
• AEM-7 (NEC Long distance trains)

Crew Bases
• Seattle
• San Jose
• Los Angeles
• San Diego
• Denver
• Fort Worth
• Chicago
• New Orleans
• Tampa
• Sanford (Auto Train T&E only)
• Miami
• Charlotte
• Newport News
• Norfolk
• Philadelphia
• Boston
• Vancouver/VIA Rail Canada

Maintenance Bases and Principal Commissaries
• Vancouver, British Columbia/VIA Rail Canada
• Seattle
• Eugene, Oregon
• San Jose
• Los Angeles
• San Diego
• Denver
• Fort Worth
• Chicago
• New Orleans
• Tampa
• Sanford (Auto Train/racks only)
• Miami
• Charlotte
• Newport News
• Philadelphia
• Boston

Turn Maintenance and Commissary Support
• Vancouver, British Columbia/VIA Rail Canada
• Toronto/VIA Rail Canada
• Montreal/VIA Rail Canada
• Boston
• Washington
• Lorton
• Newport News
• Norfolk
• Cleveland
• Detroit
• Chicago
• Eugene, Oregon
• Seattle
• San Francisco
• Lancaster, California
• Redding, California
• Reno
• Santa Barbara
• Las Vegas
• Nogales
• Duluth
• Kansas City
• St. Louis
• Memphis
• Birmingham
• Charleston, South Carolina

Southern Transcontinental Corridor

Sunset Limited – Los Angeles, Tucson, El Paso, San Antonio, Houston, New Orleans, Jacksonville Orlando, Tampa
Superliner Service

Golden State – Los Angeles, Phoenix, Tucson, El Paso, Abilene, Fort Worth, Dallas, St. Louis, Chicago, Detroit, Toronto
Superliner Service

Southern Crescent – New Orleans, Atlanta, Washington, DC
Superliner Service

Gulf Breeze – New Orleans, Mobile, Montgomery, Birmingham, Atlanta, Washington, DC, Philadelphia, New York, Boston
Viewliner Service

Gulf Wind – Houston, New Orleans, Mobile, Pensacola, Tallahassee, Jacksonville, Orlando, Tampa
Superliner Service

Continental – Los Angeles, Phoenix, Tucson, El Paso, Abilene, Fort Worth, Dallas, Atlanta, Washington, DC
Superliner Service

Southwest Transcontinental Corridor

Southwest Chief/Capitol Limited – Los Angeles, Albuquerque, Kansas City, Chicago, Pittsburgh, Washington DC, Newport News
Superliner Service

San Francisco Chief – San Jose, Oakland, Bakersfield, Albuquerque, Kansas City, St. Louis, Chicago
Superliner Service

Grand Canyon Limited – Los Angeles, Albuquerque, Denver
Superliner Service

Zia – Denver, Albuquerque, Las Cruces, El Paso
Superliner Service

El Capitan – Chicago, Kansas City, Flagstaff, Phoenix, Tucson
Superliner Service

Central Transcontinental Corridor

California Zephyr – Los Angeles, San Jose, Oakland, Reno, Salt Lake City, Provo, Denver, Chicago
Superliner Service

Overland Limited – Los Angeles, Las Vegas, Provo, Salt Lake City, Ogden, Laramie, Denver, Omaha, Chicago, Cleveland, Boston
Superliner Service

Pioneer Zephyr – Vancouver BC, Seattle, Portland, Ogden, Salt Lake City, Provo, Denver, Newton, Oklahoma City, Fort Worth, Dallas, Houston, New Orleans
Superliner Service

George Washington – Kansas City, St. Louis, Louisville, Cincinnati, Charleston WV, Charlottesville, Richmond, Newport News
Superliner Service

Cavalier – Fort Worth, Dallas, Little Rock, Memphis, Chattanooga, Knoxville, Roanoke, Lynchburg, Charlottesville, Washington
Superliner Service

The Memphian – Fort Worth, Dallas, Little Rock, Memphis, Nashville, Louisville, Cincinnati, Charleston WV, Charlottesville, Richmond, Newport News
Superliner Service

Northern Transcontinental Corridor

Empire Builder – Vancouver BC, Seattle, Yakima, Spokane, Minneapolis, Chicago, Indianapolis, Cincinnati, Newport News
Superliner Service

North Coast Limited – Seattle, Spokane, Missoula, Butte, Bozeman, Billings, Bismarck, Minneapolis, Chicago
Superliner Service

Hiawatha – Eugene, Portland, Spokane, Minneapolis, Chicago
Superliner Service

Broadway Limited/Three Rivers – Duluth, Minneapolis, Chicago, Cleveland, Pittsburgh, Philadelphia, New York, Boston
Viewliner Service

Pennsylvanian – Kansas City, Chicago, Pittsburgh, Harrisburg, Philadelphia
Viewliner Service

New England States – St. Louis, Chicago, Toledo, Cleveland, Buffalo, Albany, Springfield, Boston
Viewliner Service

Pacemaker – Chicago, Toledo, Cleveland, Buffalo, Albany, New York, Philadelphia
Viewliner Service

Lake Shore Limited – Memphis, Chicago, Toledo, Cleveland, Buffalo, Albany, New York, Boston
Viewliner Service

Steeler – St. Louis, Indianapolis, Pittsburgh, Harrisburg, Philadelphia
Viewliner Service; Crew Base: Philadelphia

Columbian – Denver, Chicago, Cleveland, Pittsburgh, Washington DC, Newport News
Viewliner Service

Oriental – Vancouver BC, Edmonton, Winnipeg, Minneapolis, Chicago, Detroit, Toronto (Seasonal)
Viewliner Service

Atlantic Seaboard Corridor

Silver Meteor – Miami, Orlando, Jacksonville, Charleston, Rocky Mount, Richmond, Washington, Philadelphia, New York, St. Albans, Montreal
Viewliner Service

Silver Star – Miami, Ocala, Jacksonville, Columbia, Raleigh, Richmond, Washington, Philadelphia, New York, Boston
Viewliner Service

The Sunland – Tampa, Orlando, Jacksonville, Columbia, Raleigh, Richmond, Washington, Philadelphia, New York, Boston
Viewliner Service

Everglades – Miami, Daytona Beach, Jacksonville, Columbia, Raleigh, Richmond, Washington, Philadelphia, New York, Buffalo, Toronto
Viewliner Service

Auto Train, (Passenger section) – Tampa, Orlando, Sanford, Jacksonville, Savannah, Charleston, Rocky Mount, Richmond, Lorton, Washington, Pittsburgh, Cleveland (All station stops)
Superliner Service

Auto Train, (Car carrier section) – Sanford, Lorton

City of New Orleans – Tampa, Orlando, Jacksonville, Mobile, New Orleans, Chicago, Detroit, Toronto
Superliner Service

City of Miami – Miami, Orlando, Jacksonville, Charleston SC, Rocky Mount, Richmond, Charlottesville, Charleston WV, Cincinnati, Indianapolis, Chicago
Superliner Service

Flamingo – Tampa, Orlando, Jacksonville, Savannah, Macon, Atlanta
California Car Service

Silver Comet – Miami, West Palm Beach, Daytona Beach, Jacksonville, Savannah, Macon. Atlanta, Birmingham
Superliner Service

The Resort Special – Miami, West Palm Beach, Daytona Beach, Jacksonville, Savannah, Columbia, Raleigh, Richmond, Washington, Philadelphia, New York, Boston
Viewliner Service

Champion – Miami, West Palm Beach, Daytona Beach, Jacksonville, Savannah, Charleston, Rocky Mount, Richmond, Washington, Philadelphia, New York, Long Island
Viewliner Service

Gulf Coast Special – Tampa, Orlando, Jacksonville, Savannah, Charleston, Rocky Mount, Richmond, Washington, Philadelphia, New York, Long Island

Tidewater – Charleston, Florence, Fayetteville, Rocky Mount, Franklin, Suffolk, Norfolk
California Car Service

Piedmont – Charlotte, Raleigh, Rocky Mount, Franklin, Suffolk, Norfolk
California Car Service

Southern States – Tampa, Ocala, Jacksonville, Savannah, Columbia, Hamlet, Charlotte
California Car Service

Palmland – Miami, West Palm Beach, Orlando, Jacksonville, Savannah, Columbia, Hamlet, Charlotte, High Point, Greensboro, Danville, Charlottesville, Washington, Philadelphia, New York, Boston
Viewliner Service

Rue Orleans – New Orleans, Mobile, Montgomery, Birmingham, Nashville, Louisville, Cincinnati, Columbus, Cleveland, Buffalo, Syracuse, Montreal
Superliner Service

Southwind – Miami, Orlando, Jacksonville, Savannah, Columbia, Raleigh, Richmond, Washington, Pittsburgh, Cleveland, Toledo, Detroit
Superliner Service

Pacific Coast Corridor

Coast Starlight – Los Angeles, San Jose, Oakland, Sacramento, Eugene, Portland, Seattle
Superliner Service

Shasta Daylight – Los Angeles, Bakersfield, Fresno, Sacramento, Eugene, Portland, Seattle, Vancouver BC
Superliner Service

Columbia Starlight – Los Angeles, Las Vegas, Provo, Salt Lake, Ogden, Pocatello, Portland, Seattle
Superliner Service

Southwest Corridor

Pacific Surfliners – San Diego, Los Angeles, Santa Barbara, San Jose, San Francisco
Joint Talgo and California Car Service

High Desert – San Diego, Los Angeles, Palmdale, Lancaster
California Car Service

Las Vegans/South – San Diego, Santa Ana, Riverside, San Bernardino, Barstow, Las Vegas
Talgo Service

Las Vegans/North – Santa Barbara, Los Angeles, El Monte, San Bernardino, Las Vegas
Talgo Service

Arizonan – Los Angeles, Riverside, Palm Springs, Indio, Yuma, Phoenix, Tucson, Nogales
Talgo Service

Grand Canyon – Nogales, Tucson, Phoenix, Williams Junction, Grand Canyon
Talgo Service

Central California Corridor

San Joaquins I – San Jose, Oakland, Fresno, Bakersfield, San Bernardino, Santa Ana, San Diego
California Car Service

San Joaquins II – Bakersfield, Fresno, Sacramento, Redding
California Car Service

Capitols – San Jose, Oakland, Sacramento, Reno
Joint Talgo and California Car Service

Pacific Northwest Corridor

Cascades — Eugene, Portland, Seattle, Vancouver BC
Talgo Service

Chicago-Midwest Corridors

Train of the Saints — St. Paul (Minneapolis), La Crosse, Galesburg, Fort Madison, St. Louis
California Car Service

The Motor City — Kansas City, St. Louis, Chicago, Detroit
California Car Service

The Midwesterner — Omaha, Chicago, Cleveland
California Car Service

The Brewer — Minneapolis, Milwaukee, Chicago, Detroit
California Car Service

The City of Nashville — Chicago, Indianapolis, Louisville, Nashville
California Car Service

Florida Corridor

Seminole – Pensacola, Tallahassee, Jacksonville
California Car Service

Tampa Bay – Jacksonville, Orlando, Tampa
California Car Service

Henry Flagler – Jacksonville, Daytona Beach, West Palm Beach, Miami
California Car Service

Citrus State – Jacksonville, Ocala, West Palm Beach, Miami
California Car Service

Florida Palm – Tampa, West Palm Beach, Miami
California Car Service

Gulf Coast Corridor

Gulf Coast Limited – Houston, New Orleans, Mobile
California Car Service

Iron Mountain – New Orleans, Mobile, Montgomery, Birmingham
California Car Service

Louisiana Eagle – New Orleans, Baton Rouge, Shreveport, Dallas, Fort Worth
California Car Service

Texas Triangle

Texan – Dallas, Fort Worth, Austin, San Antonio, Houston, Dallas
California Car Service

Northeast Corridor (Extended Service Area, in addition to NEC Acela and Regional Service)

Mid Atlantic – Pittsburgh, Philadelphia, Baltimore, Washington DC, Richmond, Newport News (Viewliner Service)

Maple Leaf/Montrealer – Boston, Albany, Toronto, and New York, Albany, Montreal (Cross Platform at Albany)
Viewliner Service

Royal Blue – Newport News, Washington DC, Baltimore, Philadelphia, New York, Long Island (Viewliner Service)

Bostonian – Boston, New York, Allentown, Harrisburg
Viewliner Service

Shenandoan – Boston, New York, Philadelphia, Washington, Charlottesville, Cincinnati Viewliner Service

∙ Note: (Viewliner Service) implies any low level conventional long distance and intermediate distance trains including Amfleet, Horizon, and Viewliner
[End quote]


If you are reading someone else’s copy of This Week at Amtrak, you can receive your own free copy each edition by sending your e-mail address to

freetwa@unitedrail.org

You MUST include your name, preferred e-mail address, and city and state where you live. If you have filters or firewalls placed on your Internet connection, set your e-mail to receive incoming mail from twa@unitedrail.org; we are unable to go through any approvals processes for individuals. This mailing list is kept strictly confidential and is not shared or used for any purposes other than distribution of This Week at Amtrak or related URPA materials.

All other correspondence, including requests to unsubscribe should be addressed to

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Copies of This Week at Amtrak are archived on URPA’s web site, www.unitedrail.org and also on www.todaywithjb.blogspot.com where other rail-related writings of Bruce Richardson may also be found.

URPA leadership members are available for speaking engagements.

J. Bruce Richardson
President
United Rail Passenger Alliance, Inc.
1526 University Boulevard, West, PMB 203
Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739
brucerichardson@unitedrail.org
http://www.unitedrail.org

Sunday, August 23, 2009

This Week at Amtrak; August 24, 2009

This Week at Amtrak; August 24, 2009

A weekly digest of events, opinions, and forecasts from

United Rail Passenger Alliance, Inc.
America’s foremost passenger rail policy institute

1526 University Boulevard, West, PMB 203 • Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739, Electronic Mail info@unitedrail.org • http://www.unitedrail.org


Volume 6, Number 31

Founded over three decades ago in 1976, URPA is a nationally known policy institute which focuses on solutions and plans for passenger rail systems in North America. Headquartered in Jacksonville, Florida, URPA has professional associates in Minnesota, California, Arizona, New Mexico, the District of Columbia, Texas, New York, and other cities. For more detailed information, along with a variety of position papers and other documents, visit the URPA web site at http://www.unitedrail.org.

URPA is not a membership organization, and does not accept funding from any outside sources.

1) Here’s the pertinent question: Is Amtrak really interested in being a successful company?

Amtrak doesn’t seem interested in route or frequency expansion, Amtrak doesn’t seem interested in drawing new passengers, and Amtrak doesn’t seem interested in cultivating new friends.

All Amtrak seems interested in doing is keeping a company going which constantly has to feed at the various public troughs on the federal level and in several of the united states.

We are less than two week away from Labor Day, indicating the end of the high volume summer travel season.

With the recessionary times we’re having, most of the long distance routes seem to be holding their own, but trains on the Northeast Corridor are performing so badly and advance demand is so low, summer sales have been extended deep into the fall and winter months.

We see some glimmers from Amtrak it wants to be a player in the new high speed game, but it performs so poorly in the conventional speed passenger business it’s hard to imagine it could do any better spending high speed money.

We see Amtrak executives like Vice President Richard Phelps and planner Brian Rosenwald in Washington, or General Superintendent Daryl Pesce in Chicago or transportation manager Mike Chandler in Los Angeles working as hard as they can to make Amtrak a better place, along with a number of their colleagues.

But, we’re not seeing a vision from the top, and we’re not seeing a plan for the future of Amtrak.

We’re seeing a lot of status quo, and a lot of scandal, like the retirement of former Amtrak Inspector General Fred Weiderhold, when it appears he may have been one of the few people who genuinely cared about the future of Amtrak and the ability of Amtrak to behave as an honorable company.

The good guys as Amtrak must be getting tired, and the bad guys at Amtrak seem to be keeping things as business as usual.

Wise gray heads like Gil Carmichael have presented a great gift to our nation with a vision of what passenger rail, in a healthy partnership with freight rail, can be in our country, right down to chapter and verse how to get it done.

But, Amtrak continues operating with an interim president and chief executive officer, and an under-populated board of directors.

Every president Amtrak has had since the departure of Graham Claytor over 15 years ago has spent more time either cleaning up the messes left by their predecessors, or following bankrupting dreams like Acela for the Northeast Corridor instead of creating and following a real business plan which doesn’t constantly rely on the generosity of others for annual funding.

Nobody wants to – or seems capable of – coming up with a realistic business plan calling for expansion, growth, and prosperity. All we see is the same song on a different page; more highly expensive, low revenue short distance corridors which are designed to financially fail.

Substantial new equipment orders seem to be an elusive myth; existing passenger cars continue to deteriorate and become less reliable.

Amtrak was a huge beneficiary of free stimulus money, and lots of projects were funded that needed to get done, but very few of those projects will actually produce any new revenue outside of the small number of out of service passenger cars and locomotives which will be put back into service.

So, the question remains, is Amtrak as a corporate culture interested in being a success?

The obvious answer is no. The anguish is Amtrak has such huge potential, but no desire to fulfill that potential. What a waste.



If you are reading someone else’s copy of This Week at Amtrak, you can receive your own free copy each edition by sending your e-mail address to

freetwa@unitedrail.org

You MUST include your name, preferred e-mail address, and city and state where you live. If you have filters or firewalls placed on your Internet connection, set your e-mail to receive incoming mail from twa@unitedrail.org; we are unable to go through any approvals processes for individuals. This mailing list is kept strictly confidential and is not shared or used for any purposes other than distribution of This Week at Amtrak or related URPA materials.

All other correspondence, including requests to unsubscribe should be addressed to

brucerichardson@unitedrail.org

Copies of This Week at Amtrak are archived on URPA’s web site, www.unitedrail.org and also on www.todaywithjb.blogspot.com where other rail-related writings of Bruce Richardson may also be found.

URPA leadership members are available for speaking engagements.

J. Bruce Richardson
President
United Rail Passenger Alliance, Inc.
1526 University Boulevard, West, PMB 203
Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739
brucerichardson@unitedrail.org
http://www.unitedrail.org

Tuesday, August 18, 2009

This Week at Amtrak; August 19, 2009

This Week at Amtrak; August 19, 2009

A weekly digest of events, opinions, and forecasts from

United Rail Passenger Alliance, Inc.
America’s foremost passenger rail policy institute

1526 University Boulevard, West, PMB 203 • Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739, Electronic Mail info@unitedrail.org • http://www.unitedrail.org


Volume 6, Number 31

Founded over three decades ago in 1976, URPA is a nationally known policy institute which focuses on solutions and plans for passenger rail systems in North America. Headquartered in Jacksonville, Florida, URPA has professional associates in Minnesota, California, Arizona, New Mexico, the District of Columbia, Texas, New York, and other cities. For more detailed information, along with a variety of position papers and other documents, visit the URPA web site at http://www.unitedrail.org.

URPA is not a membership organization, and does not accept funding from any outside sources.

1) The lack of intellectual honesty when preparing reports apparently goes far beyond Amtrak. We know Amtrak’s P.R.I.I.A. Section 226 Gulf Coast Service Plan Report for restoring passenger rail service east of New Orleans and into Florida was fatally flawed and intellectually dishonest in addition to being insulting to anyone who is serious about passenger rail. Everyone is waiting to see what Amtrak will come up with for the Pioneer route restoration report which was originally due last week, and the North Coast Limited route restoration report which should also be due in the next few months.

Amtrak has other reports in the hopper, but keeps putting off the release of them declaring they are just too very busy and just can’t get them completed, mostly because the dog ate their homework.

This space frequently features the work of Ken Orski through Innovation NewsBriefs, from www.innobriefs.com. Here is Volume 20, Number 15, hot off the presses. While Mr. Orski does not specifically refer to Amtrak in his important report, he does reflect what is going on in Washington overall in transportation and the alarming trend of intellectual dishonesty in reports which are allegedly done for the public good.

[Begin quote]

August 18, 2009

A Tendentious Report Has the Transportation Community Up in Arms

While the nation at large and the political community are consumed by the current debate about health care, another controversy is being played out on a smaller stage but with no less intensity. The object of the controversy is a recently released report entitled “Moving Cooler.” The report, unveiled with great fanfare on July 28 before a large gathering of the Washington environmental community, purports to estimate the potential reductions in greenhouse gas (GHG) emissions that can be achieved from surface transportation. The report’s authors conclude that a combination of strategies and policy actions involving changes in vehicle and transportation system operations, travel behavior, land use patterns and level of transit service could reduce annual GHG emissions by up to 24 percent from the expected baseline levels in 2050. The authors further maintain that with "strong economy-wide pricing measures" (read, VMT fees and PAYD insurance), annual GHG emissions could be reduced by up to 47 percent.

The report was commissioned by a group of sponsors and written by a well-known transportation consulting firm, Cambridge Systematics. Sponsors included two environmental advocacy groups (Environmental Defense Fund and Natural Resources Defense Council), several foundations, the American Public Transportation Association, the Urban Land Institute, ITS America, Shell Oil Company and three government agencies – Federal Highway Administration, Federal Transit Administration and U.S. Environmental Protection Agency. The American Association of State Highway and Transportation Officials (AASHTO), one of the original sponsors, withdrew its support after concluding that the study "did not produce results upon which decision-makers can rely." Specifically, AASHTO expressed concern that decision-makers could be led to rely on the study’s conclusions "without understanding the drastic steps that would have to be taken" to achieve the promised reductions.

At an August 13 meeting convened by AASHTO to discuss the report, many of the study assumptions were described as "extreme, unrealistic and in some cases downright impossible." A list of 37 specific issues challenging the report’s methodology and requiring clarification was presented by a team of researchers that analyzed the study. Transportation professionals reached after the meeting were equally blunt. "This is an advocacy document pure and simple, couched in the form of a pseudo scientific analysis," one state DOT official told us. Other transportation professionals, speaking on background, criticized the study as "not meeting scientific standards," "using implausible assumptions," "failing to adequately disclose key analytical assumptions," "lacking in objectivity," " a deeply flawed analysis," and "following a questionable peer review process."

Precisely what kind of assumptions did the report use to warrant such a severe condemnation? Here is a partial list of measures assumed by the report’s authors that would be needed to achieve the estimated reductions:

• Institute tolling of all interstate intercity highways throughout the U.S. by next year (2010). Minimum toll would be 5 cents/mile. As the presentation to AASHTO pointed out, this would require immediate Federal legislation to authorize tolls and a massive crash effort to install toll equipment on these highways within the next year. The tolls would likely shift some traffic to other roads and hit rural areas hardest. According to the analysis, a 5 cent/mile toll would be equivalent to increasing the gas tax for interstate trips by $1.10/gallon for vehicles that get 22 MPG and $1.75/gallon for high-efficiency vehicles.

• Impose congestion pricing in 125 metropolitan areas, at 65 cents per mile. The presentation to AASHTO pointed out that a 20-mile round-trip commute trip would cost an additional $26 each day . Service workers and delivery vehicles could face much higher increased costs. The top 125 metro areas where congestion pricing would be imposed include such small urban areas as Canton, OH; Jackson, MS; Flint, MI; Modesto, CA; Greenville, SC; and Lancaster, PA.

• Impose or significantly increase parking fees in the CBD and require $400 biennial residential on-street parking permits

• Reimpose a national 55 mph speed limit

• Invest $1.2 trillion over 40 years in expanding urban transportation. Increase transit operating subsidies by next year to allow transit fares to be cut by 50% in all regions.

• Increase highway capacity above the baseline by either $640 billion ("aggressive deployment") or $1.2 trillion ("Maximum deployment") over 40 years.

• Add bike lanes and paths at 1/4 mile intervals in high density areas (more than 2,000 persons/square mile.)

• Require at least 90% of new development to be in compact, pedestrian- and bicycle-friendly neighborhoods with high quality transit. The report notes that the land use measures "may require strong regional land use planning and oversight agencies,... may result in higher housing prices and...some people might need to live in smaller homes or on smaller lots than they would prefer."

While the report’s authors acknowledge in the body of the report that implementing the strategies at their "maximum deployment level" would require a major shift in national attitudes and political will, the presentation and press releases distributed at the July 28 report rollout ignored this caveat. They also ignored the report's conclusion that lower emission reductions would be achieved at less intensive -- and more realistic-- levels of deployment. Thus, an impression may have been created, says Allen Biehler, Director of PennDOT and AASHTO’s President, that emission reduction targets in the range of 24 to 52 percent are reasonably achievable. This, in turn, could lead to their adoption in EPA rulemaking and legislation pending in Congress.

Environmental sources contacted for this story allege that the threat of climate change is no less urgent than the threat of air pollution was 30 years ago, and the means to combat it happen to be largely the same: reduce reliance on and volume of automobile travel, greatly expand public transit, support nonmotorized travel (biking and walking), and change development patterns to achieve more compact "walkable" communities. They had to be reminded that improvements in air quality over the last 30 years have been almost entirely achieved through changes in vehicle and fuel technology and not through changes in travel behavior and land use patterns. Indeed, urban air pollution has been substantially reduced from its 1970s levels despite rising vehicle-miles of travel (VMTs) and continued dispersal of homes and jobs.

Be that as it may, the present controversy is not about challenging the legitimacy of the emission reduction strategies advocated in the "Moving Cooler" report. It is, rather, about using allegedly flawed analysis and unrealistic assumptions that could mislead policymakers and the public and raise unreasonable expectations about how much progress can be achieved using these strategies. Evidence from the last 30 years shows that "travel demand management" and "smart growth" have been largely ineffective as a means of reducing auto dependency and automobile trips. There is thus good reason to question whether these two strategies, applied in a reasonable manner, would be any more effective in reducing future vehicular-based GHG emissions.

Lance Neumann, President of Cambridge Systematics, the consulting firm that authored the report, responds:

Unfortunately, there has been considerable misinformation circulated regarding the Moving Cooler study. Contrary to some reports, Moving Cooler does not advocate for any particular approach to reducing GHGs, nor does it assess the political feasibility or the overall merit of the strategies examined. Rather, it presents estimates of how much GHGs might be reduced for a very large number of measures and under a very wide range of assumptions about how aggressively they are implemented. For Moving Cooler, organizations with varying perspectives were invited to join the steering committee, and members collaborated in selecting the specific measures and the range of implementation assumptions for each measure to estimate strategy effectiveness in reducing GHGs. It is intentional that the implementation aggressiveness of each measure reflected a wide range of assumptions.

Given the range of measures and implementation scenarios examined, it is not surprising that AASHTO disagrees with some of the assumptions used. Many members of the Steering Committee also disagreed with some of the implementation assumptions that were evaluated. However, there was consensus among Steering Committee members that exploration of the strategies under the range of assumptions defined was a worthwhile exercise to inform public debate. We believe that Moving Cooler provides additional objective information to inform the debate, whether you agree with all of the assumptions or not.

It should also be noted that, although the study did not explicitly analyze fuel efficiency, it did use for its baseline forecasts more aggressive estimates of future fuel efficiency improvements than were used by the Department of Energy in its forecasts of future fuel efficiency. So, Moving Cooler analyses clearly acknowledge the absolutely critical role of fuel efficiency improvements in reducing GHG emissions.

Ed. Note: The Steering Committee that Mr. Neumann refers to included representatives of the American Public Transportation Association, the Environmental Defense Fund, the Federal Highway Administration, the Federal Transit Administration, ITS America, the Natural Resources Defense Council, the Shell Oil Company, the Urban Land Institute and the U.S. Environmental Protection Agency. Additional sponsors (but not members of the Steering Committee) included the Rockefeller Brothers Fund, The Rockefeller Foundation, the Surdna Foundation and The Kresge Foundation.

[End quote]

Mr. Orski paints a bleak, but factual picture. As anyone who has dealt with Amtrak over the years knows, question everything, challenge everyone, accept nothing at face value. Everyone has an agenda, and the days are gone when reports and other public documents can be factually made without an agenda shining through.

2) More mail continues to come into This Week at Amtrak’s e-mail box. Here is the latest; some of our correspondents like to share their thoughts on what would make Amtrak a better passenger rail system.

[Begin quote]

Bruce: Report on my recent and annual round trip to Denver from Eugene on the Starlight and Zephyr. I left Eugene on the 2nd of August and left Denver to return on the 9th. I had sleeping car accommodations on all legs. Standard bedrooms (roomette) out and deluxe room on the return.

Crews: All crews were pleasant, efficient and available when needed. I'd give the crews a 90% plus rating. Dining car crews 95%

Food: Adequate all things considered, the fish entree was especially good. Am still tired of the plastic plates and paper tablecloths. On the return Starlight on the 11th, I had lunch in the Pacific Parlour Car. A field greens salad with cold steamed green beans, marinated artichoke hearts and a very generous portion of sliced cold beef, well seasoned. Cloth tablecloth, plastic plate. This salad would make the grade at a very good restaurant.

Equipment: Diner lounge subbed for Parlour Car on the 2nd of August. Wine and cheese tasting now open to anyone on the train, $5 for sleepers and $10 for others. Changes the ambiance a bit, or maybe the idea of first class service.

On the return trip on the 11th Parlour Car on board. The 24/32 seats at the 6/8 tables for four (can't remember if its six or eight tables) are not available for card play or other seating until after lunch. They are set for breakfast the night before and set up for lunch as soon as breakfast is over. This only leaves the six cozy chairs and the benches with little bar tables (10 adults max) in the middle, or seating for 16 people until 1:30 or 2 in the afternoon. The car was cleared for the wine and cheese tasting people only on one trip, but not on another trip I took. When a friend and I sat down in mid morning at the tables for four we were informed of the seating ban. The same six people staked out the comfy chairs and sat in them most of the day. The attendant later offered to un-padlock the theater downstairs for us to use.

We were told at 11:00 P.M. the car was closed until 7:00 A.M. Some card players reluctantly went to their rooms, I went to the “comfy chairs” and read till 1:00 A.M. and was not asked to leave. We were told that after 11:00 P.M. we could go to the lounge car which was open all night (no attendant present). I asked why it closed, was told something about the attendant needing to do paperwork and company policy said it couldn't be done with passengers present.

NOW to the main question. If I have my dates correct, the first run of Superliner sleepers were completed in the late 70's, the second run in maybe 1983? Why has Amtrak not been able correct the problem on a number of the sleepers so the toilets will work above 3,000 feet in elevation? The middle sleeper on both trips had this affliction. A weary attendant a few years ago showed me how to reset the system by turning off the breaker for the waste system in the 480 volt panel, counting to 30 and turning it on again. This will get you from one to eight flushes before the system shuts down again. So I made it a habit to reset the system every time I left my room for some reason, so as to keep passenger dissatisfaction to a minimum.

Some attendants are good about regularly resetting the system, but others in the past have just told the folks to go to the downstairs toilets in the next car. OK, so I pay $2,000 or so for a long Chicago to Los Angeles trip in the family room downstairs, with an elderly parent, or the handicapped room for that matter. We are leaving Denver at 5,280 feet. I go into the toilet in my room and well you know ... I hit the flush button and nothing happens. I am supposed to live with the smell as well as go to the next car the next time all the way to California?

I wonder over the years how many tickets were refunded and other monetary concessions have been made to compensate for the problem? MY guess is that the money given to folks who will likely never travel by rail again and will bad mouth Amtrak, might have easily paid for the fix of the problem. On my return, the attendant in the middle sleeper told me that for the 15 years he has worked, this particular car has had only one vacuum pump instead of the designed two and a reset will give you just one flush. From what he said, I think he quit writing it up years ago.

On the positive side, ALL the cars on all four trains were adequately clean and fresh with just a couple of notable quirks. One of the doors in the cafe part of the lounge car didn't want to stay closed and latched. The attendant came out and hit it with his hip hard enough to latch it, which bowed it in at the latch at least four inches, I was surprised the door still fits at all. The other is a door issue also, on one of the doors to access the mechanism that operates the sliding door between cars, it wouldn't latch either. Well, I took a photo of the door, but it seems to have disappeared from the camera. It was a list by the attendants who had reported the door and for how many years.

On time status: Eugene to Martinez: Down 15 minutes to Martinez. I always ride south as far as the schedule allows and my attendant will OK, so I am not in the Sacramento station for as long of a layover. It is about 2.5 hours each way, so that is five less hours layover in Sacramento if you are taking the Zephyr east.

Martinez to Denver: one hour twenty minutes early into Denver. Detour through Wyoming because of track work in Colorado. I was notified in June for an August trip of the detour which misses the Colorado Rockies. I prefer the Wyoming route because as a kid I was a frequent rider of the City of Portland, Boise to Laramie. Arrived Denver one hour twenty minutes early, would have been close to three hours early if the wandering around the Denver yards to back in hadn't taken forever.

Denver to Emeryville: one hour early into Emeryville. Again, through Wyoming. Left Denver Union on time at 8:05 A.M., returned to Denver Union 30 minutes later after the dispatcher in Omaha started us up the track to the regular route. We finally left the Denver yards about 1.3 hours late, but arrived in Salt Lake four hours early with quite a few disgruntled passengers who weren't told they would miss the Colorado Rocky mountains, though the scenery through Wyoming and the Wasatch Mountains is amazing. Left Salt Lake City on time, were an hour an a quarter early into Winnemucka. Early into Reno about 45 minutes. Held the same over the top and ended up an hour early into Sacramento. We left Sacramento 45 minutes EARLY. Apparently they can do that because of the Capitol Corridor service that gives folks an option south every 20 minutes or so. Into Emeryville an hour early.

Emeryville to Eugene: On time or early all the way to Oakridge where we lost about 45 minutes, so were a bit late into Eugene.

On the whole, it was a very pleasant trip for most everyone, I guess except for the folks in the car with the toilets with the altitude challenges. Again, the crews were great, good sense of humor, many with 25 plus years of service. The on time was good for most people, though for myself as long as I don't miss a connection and they don't charge me for the extra time onboard, I don't really care if I am late.

Post Script: Is the report on the Pioneer that was released on August 10th available on the web somewhere? The Pioneer is the obvious missing diagonal link for passengers from the northwest to the southeast. All we need is a rail link from Denver to LaJunta and the hub would in place.

[End quote]

The report, originally believed to be out August 10th, still has not been released.

Here is a later addition to the above e-mail, from the same correspondent.

[Begin quote]

... Actually I started riding the City of Portland when I was six days old in September of 1950. Boise to Laramie two or three times a year ’til 1965. Then back and forth from the University of Wyoming when in college. Liked the Portland Rose also since it took longer.

My return of the Pioneer dream from years ago was the refurbish of the rest of the El Capitan high level coaches that Amtrak still owned in the 80's I think? An all coach train would be OK if not great. But, those coaches were full recliners, only, I think, 54 seats per car, Superliners are 70 something I think, but I digress as those cars are long gone.

I have traveled a lot of Amtrak miles since 1971. Such as it is, it is the only civilized way to travel. I just returned from a Eugene, Oregon (home) to Denver round trip that I take at least once or twice a year. This year the train was routed through Wyoming due to track work in Colorado. That cuts nearly 5 hours off the time to Denver. UP's track through Wyoming and Utah to Salt Lake City is mostly double tracked and is in fine shape. The scenery is pretty fine.

OK, my thoughts about the Pioneer (rename it the Portland Rose). It should have guaranteed connections to Portland from Seattle (with checked baggage) to Denver with a RAIL connection to La Junta, Colorado or Raton, New Mexico. This would allow a connection to the Southwest Chief. Currently that connection is made by a bus that leaves Denver at about 6:30 A.M., arrives in Raton at about 10:00 A.M. for an 11:30 departure on the Chief west to Los Angeles at around 11:30 A.M. East at maybe two in the afternoon if I remember right. Going the other way, the Zephyr gets to Denver from the east just a little too late to make the transition to the Chief. Depending on schedules, it then becomes the diagonal link for Seattle to Florida assuming the service east from New Orleans is returned. A note on the Raton, New Mexico/La Junta connection. I was told the New Mexico Rail Runner which currently goes from south of Albuquerque to Santa Fe explored the trackage right with BNSF up through Denver and into Montana. Don't know how true that is, but the possibilities are great since the north/south routes with Amtrak in the west are almost zero.

The most important points I see are:

1. Daily Service
2. Seattle all the way to Denver through Salt Lake City and Wyoming
3. Schedules that allow for reasonable connections at Denver with the Chief (via Raton?) and the Zephyr either in Salt Lake City or Denver or both?
4. Sleepers and full service dining.
5. Easy access from Nampa to Boise. I think the tracks from Orchard junction to Boise are gone.

If you look at Amtrak's U.S. map, the obvious missing link for the whole western system is Seattle to Denver. For me, a trip to Denver takes 50 hours counting layovers through California; 53 hours if I left from Portland. Looking at my 1968 copy of the Official Guide, on the City of Portland, Portland to Denver would be 25 3/4 hours assuming no train changes. If I add in 2.25 hours for Eugene to Portland, that would make 28 hours, making that trip about 25 hours faster. Not really a fair comparison because my old route does not go through Salt Lake City, but takes the Granger cut off, so I shall recalculate. Using the City of St. Louis for Denver to Cheyenne, that is 2.75 hours for 106 miles average speed 38.5 MPH, then Cheyenne to Salt Lake City on the City of Los Angeles, 10.25 hours/519 miles/50.6 MPH, Salt Lake City to Pocatello on the old No. 35 milk train 4.5hours/134 miles/29.7 MPH, Pocatello to Portland on the City of Portland, 13.25 hours/726 miles/54.8 MPH for a total trip, Denver to Portland of 1,585 miles in 30.75 hours for an average speed of 51.5 MPH.

Just for giggles, I looked up the same route that Amtrak uses today from Portland to Sacramento and Sacramento to Salt Lake City and Salt Lake City to Denver for miles and actual on train time. The results were surprising. We have all heard how padded the Amtrak schedules are and so on. So:

Amtrak, Portland to Sacramento, 637 miles, 16 hours
Southern Pacific “Cascade,” Portland to Sacramento, 715 miles, 15.5 hours

Amtrak, Sacramento to Salt Lake City, 745 miles, 16 hours
Southern Pacific, “Overland Route,” Sacramento to Salt Lake City, 18 hours

Amtrak, Salt Lake City to Denver, 570 miles, 15.5 hours
Denver and Rio Grande “California Zephyr,” Salt Lake City to Denver, 570 miles, 14.25 hours

Amtrak – Total Trip, 1,952 miles, 47.5 hours train time, speed 41 MPH
SP-D&RGW – Total Trip, 2,014 miles, 47.0 hours train time, speed 42.8 MPH

I have been curious and wanting to do these calculations for some time, ... gave me the impetus to do it. So, then the Pioneer will connect with the Zephyr at Salt Lake City for those connections to Chicago. If there is a checked baggage connection from Denver to Raton or La Junta, that makes Seattle/Denver/St. Louis/New Orleans possible. To me, the eastern missing diagonal link would be St. Louis/Atlanta/Savannah, which makes a decent routing from Seattle to the southern Atlantic coast. Do we dare hope?

That was fun.

[End quote]

And, one other TWA correspondent brought up this subject, referring to a TWA published earlier this spring regarding quick fixes to Amtrak’s system.

[Begin quote]

Speaking of long-hanging fruit – I mean, really low-hanging fruit – I never understood why the regional trains which terminate in downtown Chicago don’t simply extend their service to O’Hare airport.

This mainly applies to the Illinois regional trains (but not the Hiawatha), as well as to the Michigan routes which currently terminate at Union Station.

The trains, which enter the south side of Union Station, could use the tracks at Union Station which are by the river, which then continue north until the tracks connect to the northbound tracks out of Union. From there the trains could follow the Metra route to the O’Hare station, which then requires passengers to take either a short bus ride to the terminals or a shorter ride to the people-mover.

One would think that there would be quite a market for one-seat service to O’Hare. If inbound Amtrak passenger currently wish to go to O’Hare, they have to detrain downtown and then either take mid-day Metra service (which is generally hourly), take a cab, or hoof it over to the subway. If Amtrak explicitly marketed “One-seat direct from Springfield/Champaign/Grand Rapids/Detroit to O’Hare,” which only adds about 20 minutes to the train trip, I bet ridership would increase, and I bet that the cost would be minimal.

There has to be a really good reason why Amtrak can’t do this – it seems obvious. If I was running Amtrak I would figure out a way to do this. I wondered if you had any insight.

[End quote]

For those of us not completely familiar with Chicago and Chicago Union Station, well, this is an interesting idea. Any comments from other readers?



If you are reading someone else’s copy of This Week at Amtrak, you can receive your own free copy each edition by sending your e-mail address to

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All other correspondence, including requests to unsubscribe should be addressed to

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Copies of This Week at Amtrak are archived on URPA’s web site, www.unitedrail.org and also on www.todaywithjb.blogspot.com where other rail-related writings of Bruce Richardson may also be found.

URPA leadership members are available for speaking engagements.

J. Bruce Richardson
President
United Rail Passenger Alliance, Inc.
1526 University Boulevard, West, PMB 203
Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739
brucerichardson@unitedrail.org
http://www.unitedrail.org

Sunday, August 16, 2009

This Week at Amtrak; August 17, 2009

This Week at Amtrak; August 17, 2009

A weekly digest of events, opinions, and forecasts from

United Rail Passenger Alliance, Inc.
America’s foremost passenger rail policy institute

1526 University Boulevard, West, PMB 203 • Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739, Electronic Mail info@unitedrail.org • http://www.unitedrail.org


Volume 6, Number 30

Founded over three decades ago in 1976, URPA is a nationally known policy institute which focuses on solutions and plans for passenger rail systems in North America. Headquartered in Jacksonville, Florida, URPA has professional associates in Minnesota, California, Arizona, New Mexico, the District of Columbia, Texas, New York, and other cities. For more detailed information, along with a variety of position papers and other documents, visit the URPA web site at http://www.unitedrail.org.

URPA is not a membership organization, and does not accept funding from any outside sources.

1) At the end of July, This Week at Amtrak asked readers for a list of Amtrak stations paid for by local or state funds which no longer exist or have had service dramatically reduced (Including downgrading stations where trains previously served to current Amtrak Thruway Bus Service instead of train service). We had a great response. Here’s a partial national list of stations no longer served by Amtrak; some were paid for by local or state government, some were paid for by Amtrak.

Tom Pulsifer of Xenia, Ohio wins the prize (A free subscription to TWA!) for having the largest list of former Amtrak stations and the (former) trains served by them.

[Begin quote]

Lima, Ohio – Broadway Limited, Capitol Limited
Crestline, Ohio – Broadway Limited, Capitol Limited
Canton, Ohio – Broadway Limited, Capitol Limited
Akron, Ohio – Three Rivers
Fostoria, Ohio – Three Rivers
Columbus, Ohio – National Limited
Loveland, Ohio – Shenandoah

[End quote]

From another TWA reader:

[Begin quote]

Youngstown, Ohio – Background: At considerable expense, the city council there restored the ex-B&O station in 1990 for the rerouted Broadway Limited, and then Three Rivers.

Chronology: Service started: November11, 1990, service ended: September 10, 1995; service restored: November 10, 1996, service ended: March 7, 2005

[End quote]

And, another reader contribution:

[Begin quote]

Wichita, Kansas – Station renovated with city and federal urban renewal money in 1978, restoring waiting room and exterior. Amtrak abandoned service in 1979 when the Lone Star was discontinued.

[End quote]

And, then, there was this missive from respected rail historian Daniel Carleton:

[Begin quote]

This is by no means a contest entry but something which crossed my wandering mind. What of the “intermodal hubs” built new by localities to serve local transit and Amtrak, where all that’s missing is Amtrak? Before today two came to mind: Lynx Central Station in Orlando, Florida and Transpo's South Street Station in South Bend, Indiana. Two years ago the rather congenial Amtrak agent at the South Bend station, and I use the term “station” loosely, told me the reason for not moving to the more centrally located and modern building is the lack of a separate waiting area for Amtrak passengers.

Well, today I add a third: Grand Rapids' [Michigan] Central Station. Built in 2004, it’s a mere third-of-a-mile closer to town than the current Amtrak station which, I swear, looks like a former Long John Silvers franchise building. But, what a difference that third-of-a-mile makes. Walking from downtown to the station I passed a rather loud domestic disturbance and an “Adult Superstore.” For want of a rail turnout and less than 500 feet of track, the Pere Marquette service could terminate within walking distance of the local arena and at the hub of all the local bus service. There has always been the public perception of “the wrong side of the tracks,” but is it Amtrak's duty to uphold that perception?

[End quote]

Here’s more of the list, station abandonments and station downgrades from the loss of the Broadway Limited, Pioneer, Desert Wind, Sunset Limited, Kentucky Cardinal, Lake Country Limited, Shenandoah, Gulf Breeze, Gulf Coast Limited, National Limited, Lone Star, Houston section of the Texas Eagle, Silver Palm, International, Three Rivers, Montrealer, reroute of the City of New Orleans south of Memphis to Jackson, loss of the Tampa section of the Silver Meteor and Silver Star, and more. The list is not a distinguished list, but an anguished list; major cities and towns throughout America, thinking they had as much of a right to passenger rail service as other locations, but, alas, due to government rationing of passenger rail, inevitable cuts were made. Some of these stations were not cheap; Louisville, Kentucky cost local taxpayers $600,000 for a junior train such as the Kentucky Cardinal, which lasted only a very short time.

The list is in alphabetical order, and contains stations listed above for clarity.

1. Atmore, Alabama
2. Evergreen, Alabama
3. Greenville, Alabama
4. Mobile, Alabama
5. Montgomery, Alabama
6. Coolidge, Arizona
7. Phoenix, Arizona
8. Tempe, Arizona
9. Newport, Arkansas
10. Berkeley, California
11. Indio, California
12. Marysville, California
13. Riverbank, California
14. Greeley, Colorado
15. Chipley, Florida
16. Clearwater, Florida
17. Crestview, Florida
18. Dade City, Florida
19. Lake City, Florida
20. Lakeland, Florida
21. Madison, Florida
22. Ocala, Florida
23. Pensacola, Florida
24. St. Petersburg, Florida
25. Tallahassee, Florida
26. Tampa, Florida
27. Waldo, Florida
28. Wildwood, Florida
29. Boise, Idaho
30. Nampa, Idaho
31. Pocatello, Idaho
32. Shoshone, Idaho
33. Fort Wayne, Indiana
34. Hobart, Indiana
35. Jeffersonville, Indiana
36. Valparaiso, Indiana
37. Warsaw, Indiana
38. Wheeler, Indiana
39. Belleville, Illinois
40. Emporia, Kansas
41. Wichita, Kansas
42. Louisville, Kentucky
43. Batesville, Mississippi
44. Bay St. Louis, Mississippi
45. Biloxi, Mississippi
46. Canton, Mississippi
47. Durant, Mississippi
48. Grenada, Mississippi
49. Gulfport, Mississippi
50. Winona, Mississippi
51. Caliente, Nevada
52. Las Vegas, Nevada
53. Lovelock, Nevada
54. Sparks, Nevada
55. Atlantic City, New Jersey
56. Lindenwold, New Jersey
57. Lima, Ohio
58. Akron, Ohio
59. Canton, Ohio
60. Columbus, Ohio
61. Crestline, Ohio
62. Fostoria, Ohio
63. Loveland, Ohio
64. Youngstown, Ohio
65. Baker City, Oregon
66. Hinkle-Hermiston, Oregon
67. Hood River, Oregon
68. La Grande, Oregon
69. Ontario, Oregon
70. Pendleton, Oregon
71. The Dalles, Oregon
72. Corsicana, Texas
73. College Station/Bryan, Texas
74. Houston, Texas
75. Milford, Utah
76. Ogden, Utah
77. Thompson, Utah
78. Lee Hall, Virginia
79. Janesville/Lake Geneva, Wisconsin
80. Evanston, Wyoming
81. Green River, Wyoming
82. Laramie, Wyoming
83. Rawlins, Wyoming
84. Rock Springs, Wyoming
85. West Cheyenne-Borie, Wyoming

86. Brampton, Ontario – Canada
87. Gerogetown, Ontario – Canada
88. Guelph, Ontario – Canada
89. Kitchener, Ontario – Canada
90. Sarnia, Ontario – Canada
91. St. Marys, Ontario – Canada
92. Stratford, Ontario – Canada
93. Strathroy, Ontario – Canada

If you like to keep score, the list above represents the equivalent to 18% of today’s Amtrak system. So, the company has divorced/abandoned/left to wither on the vine the equivalent of about a fifth of its system in less than 40 years of operation. Gee, imagine what it will be at the 50 year, golden anniversary mark?

2) While it’s important for the free market to work, and, inevitably some stations at some point should be critically assessed for proper return on investment, that usually occurs in a mature system, not a embarrassingly skeletal national system such as Amtrak. Yes, some of these stations were abandoned because Amtrak was told by the Carter and Clinton administrations to abandon routes, but, so many stations, such as Indio, California were on routes where trains still exist.

What is the answer? Obviously, an Amtrak with a better business plan, a true visionary at the helm of the company instead of the parade of caretakers we’ve seen in the past, and an internal desire to grow and prosper instead of exist on crumbs from the federal treasury.

We’re all waiting, Amtrak, for any of that to happen.

3) More mail came to TWA this week. Here’s a sampling.

[Begin quote]

I have a story, one that is longer than I would like to have to sit and compose, so I hope you will entertain me and read it in its entirely. While doing so, understand that I am a rail fan and have been involved with the railroad industry since birth as I am the first in four generations from both sides of my family not continuing that linage, after suffering a seizure at the age of 17.

On August 7th, my family and I left from our home in rural Eastern Kentucky. Our destination, the unmanned Amtrak platform in Ashland, Kentucky; a moderate one and an hour drive from home, with the departure scheduled to be 6:29 A.M. that morning.

We left our home in Allen, Kentucky anxious and early enough to allow us to stop for a bite of breakfast before getting on the train. We arrived at the platform early, and thus began our wait, one that would continue for the rest of this experience. As we waited, we noticed everyone who was initially arriving with us, had left the platform area and parking lot.

We called Julie, an electronic voice that prompts responses for research into train status, among other things. We then learned our train had a two hour delay and was given the approximate ETA of the eastbound Cardinal. Our wait passed, and eventually, the train arrived. In a fashion that can only be compared to herding cattle into a train, we were onboard and headed toward our destination of Washington D.C.

Now that we were seated and making ourselves comfortable, we found ourselves listening to the passengers who were already seated in our coach. They were explaining our delay was because the “president” of Amtrak's train had mechanical issues in Indianapolis, Indiana, and chose to add his private car to our consist.

In doing so, he delayed our revenue train over two hours in its departure from Indianapolis, Indiana, but, the engineer was making up some time at the station stops and wherever he found the opportunity.

A bit confused as a rail fan, and understanding the importance of revenue trains, I asked the conductor if this was actually fact, as the coach attendant chose not to answer and seemed to deliberately leave the car during this discussion. The conductor did confirm the event, but felt confident we would be making up some time as we went. He had not accounted for the issue or fact we were traveling on trackage that was not owned by Amtrak, but by CSX Transportation, and eventually Norfolk Southern and the Buckingham Branch, too. Not to mention we had a scheduled meet with our sister train, the westbound Cardinal, bound for Chicago.

Now starts reality, Murphy’s Law, or just poor railroad luck. We operated smoothly across the shared trackage, making our way around every train that we came to. That meant there were times we had to stop and allow the oncoming train to get onto a passing track, allowing us to continue. Add too, we were picking up passengers at every station, with the exception of the two stations listed as stops with prior notice.

The proverbial clock still ticking and our day seeming to pass in to evening and into night. The train crew pretty well knew the task that was before them, then factor in we were having crew changes, and you could see on their faces and in passing conversation, just how late we were going to be getting into D.C. [Scheduled for 5:55 P.M.] Though they were never specific on our arrival, but more generalized to an approximate time, never letting us know how late the train actually was. As we progressed on our journey, we came to a stop and told, approximately 15 minutes from Charlottesville, Virginia, a train in front of us had a grade crossing accident, and we were forced to wait for a replacement crew and to get the scene cleared; this added another hour to our delay.

Getting to get off the train in Charlottesville was a welcome break of the monotony that we had just been through, not to mention, it gave us our first opportunity to see the Beech Grove, a private Amtrak car with an open rear platform in the tradition of old railroad official business cars, and the original cause for our delay. Of course we were not allowed to approach, as it was my intention to voice my disdain for such selfish, capitalistic behavior which had been reported to us.

Instead, we were herded back onto the train, only to find that a passenger who had boarded in Charlottesville had taken my seat. The only one thing I found any peace or harmony in – window watching – was now taken from me. I asked the gentlemen to replace my personal items in my seat and he refused, listing a “first come, first serve” basis Amtrak subscribes to.

I called the car attendant and in not as many words, was told the same thing. Fortunately, my wife had witnessed the event, and chose for me to sit in the row behind with our daughter, to prevent me from making a scene, or to try to keep some harmony in our coach. As we sat in our new configuration, I watched the male drift off to sleep and not even take advantage of the magnificent views he had forced his access to enjoy.

In sitting there, I did realize I was getting upset, but had no means of distraction. My laptop had died, my phone I used as an mp3 player was dead, and I was stuck with no means to recharge any of my devices. We asked the passing conductor about power outlets, and he confirmed the other cars had outlets and thought our car did, too.

When confirmed we did not have any outlets, he directed us to the lounge car, as it was lined with power outlets. My wife and I went to the car, talked, and charged our devices as others followed and discussion did break out. Everyone in the coach was of the same opinion and questioned the train crew seated in the lounge why the entire consist would have a luxury that would not be offered to every paying customer? Why were people who were just boarding the train, being directed to those cars, when we had been on the train for hours without that luxury, and our only access was to separate ourselves from our family to go into another car? Despite the fact those passengers had paid the exact same amount of money, with the exact same expectation? Only they were satisfied in their expectation, while the passengers who were boarding from Kentucky and West Virginia, were seemingly being passed off as mere “Hillbillies” who wouldn’t need any electrical features. I was surprised to find an operational toilet, with this type of mentality present, but I wasn’t to be disappointed. One of two of our toilets malfunctioned!

I have composed this letter with no desire of monetary compensation or reimbursement. I have written this complaint, pointing out several key issues that must be addressed. This main issue, how can any executive be allowed to delay a revenue train, when every other private railroad understood the need to keep their revenue trains moving? But, Amtrak executives have chosen to show their importance and disregard for the customer, or its partners in which it shares trackage rights with. One single person can make an entire train over two hours late, merely to satisfy and ego of: “because I can.” This attitude has our nation in one of its worst recessions ever, and Amtrak has shown its blessing to continue this behavior.

To my politician addressees, I know I am but one voice, but I am the voice of the people. I deserve to be heard. You vote to give Amtrak funding, you support bills to give Amtrak rights to trackage, and you are starting one of the largest spending plans ever conceived in our history to develop a high speed rail network. Who will run it, Amtrak? I have reviewed Amtrak’s ethics policy and found some interesting facts. (Note: all are excerpts directly from the policy currently in place):

[Begin quote from Amtrak policies]

Amtrak Values

At Amtrak, we believe that living by a set of fundamental core values based on sound Ethical principles help define the true measure of a company – they guide the way we treat each other and how we make business decisions.

(This single complaint dispels this entire entry.)

Management Responsibility

At Amtrak, leaders must show a commitment to Amtrak’s values through their actions. They must also promote an environment where compliance is expected and ethical Behavior is the norm. All Amtrak directors, officers and employees must comply with the Company’s values and principles.

(The company and its directors are solely responsible for such actions, and we keep giving them tax dollars with no representation.)

Conduct Involving Our Business Resources

Amtrak is committed to protecting its business resources. We expect every director, officer, and employee to follow the standards set forth in the following Conduct Involving our Business Resources.

(Standards are set, though in writing, the directors will do as they choose, acting exempt from such policies.)

Environmental Policy

Encourage open and candid communication with employees, customers, and the public regarding the Company’s environmental program and any hazard that may arise from its operations ...

(Shows that Amtrak has a means for customers to communicate with them, but look over the internet at the countless blogs and entries that restate most of my previous issues. There has been no change made. Amtrak continues as a runaway train, spending tax dollars as it goes.)

I know I am a sole voice trying to reach at least one set of ears that may at least ask why such actions are allowed to exist. I am including in this email, my local representative and congressmen. I also want the gentlemen who have recently presented, supported, and even opposed greater spending for expansion and development for Amtrak to be aware of the behavior that is going on within this corporation, hopefully to allow for someone to ask the question, “Why?” Why aren’t taxpayer’s rights being observed? Why aren’t paying customers being given every possible respect and option available, versus segregated transportation. Why will anyone travel with Amtrak more than once?

Even though great spending is underway to increase ridership, Amtrak should also focus on retention of those passengers. I know I will not consider rail travel with Amtrak anymore. I am sure there is a great consensus of the same population. Why should we pay taxes for a
service that is abusive, wasteful, and is capitalistic, with no regard for anyone other than its Directors? As no thought went toward that train crew who was in direct line to answer so many upset passengers. I could continue, but I feel my point is well made. I will send this on to several agencies and boards, again in an attempt to find someone who may be able to process my formal complaint. I am providing this document as a formal complaint against Amtrak and its Directors for their behavior to its employees and its customers.

[End quote]

Well, the writer certainly feels he has a major complaint against Amtrak, and, apparently, capitalism in general.

It’s important to note there is absolutely no ongoing history of Amtrak purposely delaying trains in order for its senior executives riding in Amtrak’s sole private business car to be added to a particular train.

Obviously, this was a one time, isolated incident. We don’t know why Beech Grove was in Indianapolis, perhaps it was undergoing some work at Amtrak’s mechanical shops (Beech Grove, the business car, is named after Beech Grove, the mechanical shops just outside of Indianapolis), or perhaps one of the senior officers or group of officers was visiting the shops on an inspection tour or other official business.

For whatever reason, no great harm was done by adding Beech Grove to the rear of the Cardinal. Yes, it delayed the train, and other factors at or near Charlottesville delayed the train further. But, these were not world-shaking events; they were burps in the world of railroading which occasionally occur.

As far as not every car having electrical outlets, well, that was the luck of the draw. Cars are being upgraded on a schedule, and, eventually all cars will have a copious amount of electrical outlets. When most of Amtrak’s equipment was originally designed, there were no such electrical devices as the writer possesses, and it’s unrealistic to believe Amtrak can refurbish every piece of equipment simultaneously for the convenience of those with low batteries for their various pleasures. It will be very nice when all cars have more electrical device outlets, but, in the mean time, it is not a major crisis.

Everybody views Amtrak differently. Some of us view it as a tremendous opportunity gone awry, with a painful need for reform. Others view it was a government program which should be designed for their benefit. Even others think of Amtrak as a colossal waste of money and energy.

No matter what your opinion of Amtrak, it is a fact it should be better managed and have better passenger service. Good passenger service goes a long way when any type of problems occur.

It is inconceivable a passenger detraining for some exercise at a station stop would lose his window seat. Were there no seat checks? Why didn’t the car attendant know a passenger who had been riding all day at this point was sitting in a particular seat, and then allowed a new passenger to usurp that space?

This letter gives you a glimpse what it is like in Amtrak’s customer service department. This type of complaint is handled all day, every day. Make no mistake, Amtrak has a great capacity to sin. But, also understand it is impossible to mollify everyone, especially when there are so very many viewpoints coming from every direction.



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Copies of This Week at Amtrak are archived on URPA’s web site, www.unitedrail.org and also on www.todaywithjb.blogspot.com where other rail-related writings of Bruce Richardson may also be found.

URPA leadership members are available for speaking engagements.

J. Bruce Richardson
President
United Rail Passenger Alliance, Inc.
1526 University Boulevard, West, PMB 203
Jacksonville, Florida 32217-2006 USA
Telephone 904-636-7739
brucerichardson@unitedrail.org
http://www.unitedrail.org